How do I make a complaint?
At Fronted, we want everyone to have the best customer experience. Sometimes we might get it wrong, and we want to hear if you are unhappy with any aspect of our service. When you make a complaint we will look into it as soon as possible. To make a complaint, you can:
If you’re not looking to make a complaint but want to provide feedback, you can contact the team via the 'Contact Us' button on the homepage, or by emailing firstname.lastname@example.org
Fronted is a trading name of Fronted Holding Ltd. We are registered in England and Wales (Company No.12278750), registered office address is 81 Rivington Street, London, EC2A 3AY. Fronted Loans Ltd (Company No.12307305) is authorised and regulated by the Financial Conduct Authority under a Consumer Credit Licence (FCA No. 933316). Fronted Ltd (Company No.12304059) is authorised and regulated by the Financial Conduct Authority under a Broker Licence (FCA No. 933317).
Fronted Loans Ltd and Fronted Ltd is a wholly owned subsidiary of Fronted Holding Ltd. We are part of the FCA regulatory sandbox - Cohort 6. The regulatory sandbox allows firms to test innovative offerings in a live environment. More information on the FCA's regulatory sandbox can be found here.
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