How do I make a complaint?
At Fronted, we want to bring you the best customer experience. We want to hear if you are unhappy with any aspect of our service and look into it as soon as possible. To make a complaint, you can:
What information we’ll need from you
What happens after you submit your complaint
If you’re not looking to make a complaint but want to provide feedback, you can contact the team on the Feedback thread on our community forum. We’re regularly there to chat through what you think.
Fronted is a trading name of Fronted Holding LTD. We are registered in England and Wales (Company Number 12278750). Our registered office address is 81 Rivington Street, London, EC2A 3AY. We are part of the FCA regulatory sandbox - Cohort 6. The regulatory sandbox allows firms to test innovative offerings in a live environment. More information on the FCA's regulatory sandbox can be found here.
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